"Gerry the manager at San Rafael rocks."
- on Yelp
We purchased a kluft bed from mancini's four years ago. This bed turned out to be defective. The inspector the kluft company said found the bed to be in perfect condition. I complained and mancini's sent their own inspector. Their inspector was shocked to see the state of defect that this particular bed was in. They promptly replaced my mattress and apologized profusely for the inconvenience. Gerry the manager at San Rafael rocks. So does Stephanie from the home office. My problem now is that this new mattress which is only a few weeks old is already beginning to sag. The maker sucks. I'm embarrassed to call them again but I may have to. Aireloom/kluft- your beds are no good